Frequently Asked Questions.

How do I start pet waste pickup service?

Complete our form and we'll get back with you as soon as possible for other pet services besides pet waste fill out this form.

Email us at customersupport@awcrap.co.

Call or text us at (832) 210-CRAP (2727)

What is the bad weather policy?

We clean rain or shine! But if severe weather conditions arise, you will be notified by text message or phone call of cancellation. Weather conditions that we cannot work through severe thunderstorms, high winds, extreme high or low temperatures, flooding or an accumulation of snow. This is for the safety of our Scoopers. Since AwCrap! Pooper Scoopers service is billed monthly, we do not offer refunds for missed weeks due to weather. You can learn more by reading our policy. Your service will resume the following week as scheduled.

How often do you come to our property to pick up dog poop?

We are happy to visit for a one-time clean, recurring basis, or a bucket service. We offer customizable packages are available to meet your needs.

Why do I need a pet waste removal service?

We all love our pets, but let’s be honest, the worst part can be having to clean your yard of their crap. But unfortunately it is an unsightly, non sanitary and unavoidable part of owning a dog. Do you have the time or energy to pick up after your pet on a regular basis? Pet waste carries disease and, if allowed to accumulate or not disposed of properly, will become a nuisance for you, your family, your yard and eventually become a potential health hazard.

What do you do with the collected waste?

Any pet waste collected is placed inside of two heavy-duty plastic garbage bags and  securely placed in your outside garbage bin per the county requirements. Unless you would like for us to haul and dispose of it.

Is AwCrap! Pooper Scoopers a green company?

We are a green company! We try and do all that we can to protect our environment and your yards health. *AwCrap! Pooper Scoopers uses eco-friendly deodorizers and disinfectants on your property. We also use high-quality biodegradable bags.

*Additional fee

What if I am not satisfied with the work?

We guarantee that our Pooper Scoopers will clean your yard to your satisfaction. Your happiness is our top priority. We offer a quality of service that simply cannot be matched by anyone.

If you are dissatisfied with your service, contact us and we will make it right.

How will I pay?

Our services are billed monthly on a recurring plans, bucket service, and for one time services payment is due 24 hours before your service. You will be sent an invoice to your email that will have the link for you to make your payment. If you are interested in autopay, please indicate it on your form.